Any bespoke or customised products will only be open to return on a case by case basis once reviewed.
Items should be returned new, unused, and with all GoldRiver London tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Please email firstname.lastname@example.org if any of your purchases have been delivered without GoldRiver London tags.
All items should be returned within 14 days of delivery.